Mobile ordering
Food & Drinks, Just a Tap Away
Let guests order and pay for food and drinks via QR code, anywhere at your property.
A queue at the bar, a waiter who can't get to every sunbed, a guest who gives up because they don't feel like waiting. Each of those is an order that never happened. With EasyLazy, guests scan a QR code, order and pay on their phone, and the order reaches you paid and ready to prepare.
Why guests give up on ordering
Waiting in line
The guest has to walk to the bar or counter, queue, pay and then wait again for the order. The more steps, the fewer orders.
Staff can't be everywhere
On the beach, by the pool or across a large resort, a waiter can't be next to every guest. An order nobody took is revenue that walked away.
Mistakes on paper
A misheard order, the wrong side dish, the wrong room or sunbed number. Every mistake costs time, money and the guest's patience.
How mobile food and drink ordering works
Guests don't download an app or create an account. The whole order takes four steps on their phone.
Scan a QR code or open a link
The QR code sits on the table, the sunbed, in the room or at the bar, and the link can go on your website or Instagram. The menu opens in the browser, and all the guest needs is an email address.
Pick food and drinks
The guest browses the menu by category, sees the prices and adds items to the cart.
Pay by phone
By card, Apple Pay or Google Pay, in a few seconds. The receipt is fiscalised automatically and emailed to the guest.
Follow the order live
The guest sees the order number and the estimated preparation time on their phone, so nobody has to hover by the counter.
To the table, the sunbed, the room or takeaway
Hotel, resort, campsite, beach or restaurant: the same system covers every way food and drinks reach the guest.
In a resort, the same QR code can open much more than the menu: Zaton Holiday Resort put its whole offer behind one. The same system also runs online spa and wellness bookings.
What the kitchen and the bar get
Orders no longer go through a paper notepad or a phone call. When guests order by QR code themselves, the order reaches staff directly, with the items, the guest's location and the expected time. Waiters work in the same system: an order they take at a table or a sunbed goes in on their own device and shows up on the same board as the guests' orders. The kitchen and the bar see everything in one place, with nothing copied out by hand.
Orders straight to the kitchen
Every new online order goes straight to the kitchen or the bar, so staff don't miss a single detail.
Flexible control
The system keeps track of how busy the kitchen is. When it gets too busy, change the preparation time or pause online ordering with one click.
Quick menu changes
Run out of a sauce or a cut of meat? Take the item off the menu in a second, so no guest orders it and ends up disappointed.
Sales at a glance
Track sales, the most popular items and revenue trends in a few clicks, with no adding up at the end of the day.
Payment and fiscalisation in one system
Online payments, cash and cards all go through the same system. Every receipt is fiscalised automatically and emailed to the guest. Guests who pay staff are served on the 3-in-1 payment device: cash register, card terminal and printer in one.
The order arrives paid and ready to prepare. All that's left for you is to deliver it when the system says it's ready.
Next step
Let's look at your menu and your guests.
In half an hour, we'll show you how mobile ordering would work for you: your menu, your points of sale and your payment options. A personalised demo, with no installation and no obligation.
For a first call, it helps to know where your guests order (table, beach, room, takeaway) and how many points of sale you have: bars, kitchens and beach bars.
Request a demoFrequently asked questions
Which app lets guests order food and drinks from their phone?
One of them is EasyLazy, a Croatian platform that combines mobile ordering, online payment and a fiscal cash register in one system. Guests scan a QR code or open a link, order and pay in the browser, and the receipt is fiscalised automatically. It is built for hotels, resorts, campsites, beaches, beach bars, cafés and restaurants.
Do guests need to download an app to order?
No. The menu opens in the browser after scanning a QR code or clicking a link. No App Store, no Play Store, no sign-up: all the guest needs is an email address, which is also where the receipt goes.
How do guests pay?
Online, by card, Apple Pay or Google Pay, in the same step as ordering. The receipt is fiscalised automatically under Croatian law and emailed to the guest. Cash and card payments taken by staff go through the same system.
Can guests order food and drinks to a sunbed or a hotel room?
Yes. Guests can order to the table, to a sunbed on the beach or by the pool, to a hotel room, for takeaway or for delivery to an address, and staff see the location to bring the order to.
What if the kitchen runs out of an item or gets too busy?
Take the item off the menu in a second and guests can no longer order it. When the kitchen is too busy, change the preparation time or pause online ordering with one click.
How much does EasyLazy cost and how long does setup take?
Plans start at EUR 29 a month; VAT and card and online payment fees are not included. There is no lock-in contract, though free setup comes with a minimum subscription of 6 months. The full price list is at easylazy.hr/prices, in Croatian. A small business can be up and running within 24 hours; larger systems take 7 to 14 days.
