Excursions and tours

# More tickets sold. Less work.

## Sell excursions and tours online, at your stand or through partners. Manage departures, free seats, payments and tickets from one system.

Panoramic rides, day trips or submarine tours: in the season, tickets are sold on the waterfront, from a stand, with a ticket pad in hand. While you talk to one guest, others give up on the queue. With EasyLazy, guests see the free seats themselves and buy a ticket on their phone, while you look after your guests. EasyLazy fills the seats and handles payment.

Elena Vian Projić · 18 June 2026

![Excursion stands on the waterfront, with excursion boats in the harbour](https://www.easylazy.hr/images/blog/online-prodaja-karata-za-izlete/riva.webp)

## Where excursions lose sales

### A queue on the waterfront

Guests give up on an excursion because they don't want to queue just to check whether there are seats left.

### Selling only while you're at the stand

You can't be on site all day and night, so you miss the guests who would buy a ticket in the evening or outside your opening hours.

### Empty seats

Without a real-time overview, you don't manage to resell cancelled seats before departure.

### Paper tickets and manual records

Extra staff to write tickets and keep records cut straight into your earnings, and a sale you have to close while the guest stands in front of you puts pressure on both of you.

## Online ticket sales for excursions in four steps

Guests don't download an app or open an account. They buy a ticket in a few steps on their phone.

### Scan a QR code

The QR code is at the stand, on the boat, on a flyer or at your partner's. The offer opens in the browser, with no app and no lengthy sign-up.

### Choose the excursion, the date and the departure

Guests only see seats that are actually free. They buy a ticket for a set departure time or as an open voucher, for a panoramic ride for example, and can choose any extra options you offer with it.

### Pay by phone

By card, Apple Pay or Google Pay. Guests get their ticket with a QR code at once, and the fiscalised receipt arrives by email.

### Show the ticket at boarding

Staff scan the QR code and the guest boards. No paper tickets, no lists on paper and no checking names.

## Selling at the stand, by phone and through partners

Guests who come to the stand buy as they always have, just without the ticket pad: a phone or tablet becomes the fiscal cash register, and every sale becomes a fiscal receipt in one click. For card payments and printing tickets and receipts on the spot, there is the 3-in-1 payment device, with card payment and a printer in one.

Sales from the stand, the web, the phone and social media are all on one screen, with no overlapping bookings.

### Every partner has its own QR code

A hotel reception, an apartment, a local café, an agency or your sales rep: every partner gets its own unique QR code. You see in real time who sold how much, with no manual settling up and no adding up paper tickets.

## Capacity that can't be oversold

EasyLazy keeps track of capacity for you. Every departure has its own number of seats, and the stand, the web, the phone and partners all sell from the same pool. Once the seats are sold out, no channel can sell another ticket, so there are no overbooked departures and no guests you have to send back from the waterfront. Selling more tickets than seats is only possible if you deliberately allow it.

Every channel sees the free seats in real time, so you can resell cancelled seats before departure.

No seat sold twice. No seat left empty because you didn't get to it.

## Ticket validation at boarding

Along with sales, you get ticket validation. At boarding, staff scan the QR code on the ticket with a phone: the system shows at once whether the ticket is valid, and a scanned ticket is marked as used. The same ticket, a copy of it or a screenshot can't get through twice, so fake and reused tickets are ruled out.

Scanning also gives you a clear view of boarding: for every departure you see who has already boarded and who you are still waiting for.

## You always know what has been sold

For every date and every departure, in real time, on your phone or computer, you see:

which tickets are sold, and for which date or departure

which extra options were chosen with them

how many seats are still free

who has already boarded

how much each partner has sold

The cash register, reports and the sales overview are in the same system, and every receipt is fiscalised automatically. At the end of the day there is no adding up paper tickets and no reconciling with partners.

## No investment in equipment

Everything runs on the phones and tablets you already have. If you want card payments and tickets printed on the spot, you can rent or buy the 3-in-1 payment device. See the plans and terms in our [price list](https://www.easylazy.hr/en/prices).

Excursions are often part of what hotels, resorts and campsites offer, too. How [Zaton Holiday Resort](https://www.easylazy.hr/en/case-study/zaton-holiday-resort) sells its whole offer, from kayaks and SUP to golf, through one QR code is told in the case study, and why extra services pay off in our [key tips for ancillary services in hotels and resorts](https://www.easylazy.hr/en/blog/optimising-untapped-potential).

Next step

## Get ready for a stress-free season.

In half an hour, we go through your offer: which excursions you sell, how many departures and seats you have and who sells tickets for you. After that, you know how online sales and ticket validation would work for you. A personalised demo, with no obligation.

For a first call, it's enough to know which excursions you offer, how many seats each departure has and who sells your tickets today.

[Book a call](https://www.easylazy.hr/en/contact)

## Frequently asked questions

### How can I sell excursion tickets online?

Put your excursions and departures on sale online, where guests open them on their phone, with payment in the same step. With EasyLazy, the guest scans a QR code at your stand, on the boat, on a flyer or at a partner's, chooses the excursion, the date and the departure, pays by card, Apple Pay or Google Pay and gets a ticket with a QR code straight away, and the fiscalised receipt arrives by email.

### Can more tickets be sold than there are seats?

No, unless you deliberately allow it. The stand, the web, the phone and partners all sell from the same capacity for each departure, so a sold-out departure can no longer be bought on any channel.

### How are tickets checked at boarding?

Staff scan the QR code on the ticket with a phone. The system shows at once whether the ticket is valid and marks it as used, so the same ticket, a copy of it or a screenshot can't get through twice, and you see who has boarded.

### Can hotels, apartments and agencies sell tickets for my excursions?

Yes. Every partner, whether a hotel reception, an apartment, a local café, an agency or your sales rep, gets its own QR code, and you see in real time who sold how much, with no manual settling up.

### Do guests have to download an app or sign up?

No. The offer and the free seats open in the browser, with no app and no lengthy sign-up. All the guest needs is an email address, where the receipt arrives.

### Do I need to buy new equipment?

No. EasyLazy runs on the phones and tablets you already have. For card payments and printing tickets and receipts on the spot, you can rent or buy a 3-in-1 payment device, with card payment and a printer in one.

### How much does EasyLazy cost and how long does setup take?

Plans start at EUR 29 a month; VAT and card and online payment fees are not included. There is no lock-in contract, though free setup comes with a minimum subscription of 6 months. The full price list is at easylazy.hr/en/prices. A small business can be up and running within 24 hours; larger systems take 7 to 14 days.

## About the author

Elena Vian Projić

Marketing Manager, EasyLazy d.o.o.

Elena is an experienced marketing professional with a creative spirit, always on the lookout for new ideas, with a to-do list that rarely stands still. Professionally, she is most interested in marketing, creative campaigns and turning ideas into stories that connect brands with people. Outside the business world, she is a passionate traveller and a lover of good food and books, and she likes to spend her free time with a good series.

[LinkedIn profile](https://www.linkedin.com/in/elena-vian-projic/)

## Running a resort, campsite or beach?

EasyLazy covers the whole operation - from sunbed rental and sports courts to spa appointments and event tickets. No new equipment and no extra staff. Fill in a short form and we'll show you how it would work for you.

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